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Formula for Success: Dictionary

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We discovered the Nestlé ESAR Know Thyself Formula for Success
We identified the top line enablers which we have to have
& the bottom line disablers which we can’t afford to have

We voted to find the most important principles
We came up with the ideas to create icons
We will score the icons regularly

We wrote this dictionary. This is what the icons mean
Learn them and Live them

Top Line (Numerator) Enablers we need to do more of to optimise our success

Respect & trust

Respect & trust

  • Respect for self and each other
  • Credibility
  • Involved, included and empowered

Caring for people & the environment

Caring for people & the environment

  • Putting people at the heart of our business
  • Considerate about the next generation
  • Understanding the impact our business has on the environment
  • Sustainability

Positive energy

Positive energy

  • Attitude is everything
  • Proud to be an ESARian
  • Energized and engaged
  • Visible passion

Speed & agility

Speed & agility

  • Adaptable and flexible
  • A sense of urgency
  • Quick decision making

Learning & development

Learning & development

  • Continuous relevant training
  • Coaching and mentoring
  • I own my personal growth
  • Growing and nurturing talent

Honesty, openness & transparency

Honesty, openness & transparency

  • Communicate openly and candidly
  • Integrity in everything
  • Speak your truth

Quality & safety

Quality & safety

  • Get it right first time
  • Uncompromising on safety
  • Strive for excellence in every deliverable

Recognition & appreciation

Recognition & appreciation

  • Acknowledgement of outstanding performance
  • Celebrate achievements
  • Give credit where due
  • Valuing our people

Collaboration & teamwork

Collaboration & teamwork

  • Alignment across the business to achieve common goals
  • The spirit of working together to achieve a common purpose
  • Think and act as One ESAR
  • Growing and succeeding together

Open to innovate

Open to innovate

  • Curiosity
  • Embracing risk
  • Experimenting
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Bottom Line (Denominator) Disablers we need to do less of to optimise our success

Wrong people, wrong jobs

Wrong people, wrong jobs

  • Skills mismatch
  • Incompatible people
  • Putting people in the wrong roles

Blaming

Blaming

  • Lack of accountability
  • Passing the buck
  • ‘It’s not my job”

Favouritism & discrimination

Favouritism & discrimination

  • Lack of awareness of unconscious bias
  • Double standards
  • Judgmental of others

Complacency

Complacency

  • Comfort zones
  • Accepting the status as is
  • Tolerating mediocrity

Complexity

Complexity

  • Bureaucracy and red tape
  • Not keeping it simple
  • Over administration of tasks

All talk no action

All talk no action

  • Lack of follow through
  • Paying lip service
  • No consequence management

Too many meetings

Too many meetings

  • Back to back meetings
  • Unnecessary meetings
  • Non-value adding

Failing to deal with issues

Failing to deal with issues

  • Indecisive and slow to act
  • Shy away from tough discussions
  • Turning a blind eye

Bad planning

Bad planning

  • Everything is urgent
  • Fire fighting
  • Recurring issues without any plans on resolution
  • Lack of prioritization

Waste

Waste

  • Too much rework
  • Duplicating effort
  • Unnecessary costs
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