Performance Specialist

Andrew brings deep, practical experience in strategy execution, high performance, and operating effectiveness, gained through senior leadership roles across complex, multi-site and highly regulated environments.

Personal Experience & Biography

His background spans over 20 years in hospitality, gaming, professional services, learning and development, and business consulting, where he held leadership roles with direct accountability for commercial outcomes, strategy execution and cross-functional alignment. He has worked at both group and business-unit level, navigating the realities of scale, silos, competing priorities, and execution fatigue.

Andrew’s career has consistently sat between strategy and operations, translating intent into action, aligning teams around what matters most, and addressing the practical barriers that prevent organisations from performing at their best. This includes experience in marketing operations, organisational leadership, culture integration, and performance management within large, matrixed organisations.

Andrew’s work is grounded, structured, and outcomes-focused. He is known for his ability to make complexity visible, facilitate alignment without abstraction, and help organisations move from good intent to consistent execution.

 Degrees :
Bachelor of Commerce in Marketing Management University of South Africa., Senior Management Development Program University of Stellenbosch Business School
Specialty :
Customer Experience Strategy, Performance Management, Strategic Marketing, Leadership Development
Total Work Experience :
20+ Years

Key Contributions:

  • Understanding how misalignment across systems, structure, and incentives undermines execution
  • Working across leadership and operational layers to create shared clarity and accountability
  • Identifying the practical enablers and disablers that affect performance day to day
  • Supporting organisations through growth, change, and increasing complexity

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